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Aspire student loan

Aspire Service Center is a student loan service provider that manages administrative responsibilities and customer service for several student loan creditors. If you have an Aspire student loan, here is some information you should know about the firm and how to handle your account.

What is Aspire Servicing Center, and what does it do?

Employees of Aspire Resources Inc. provide customer service to private and federal loan borrowers on behalf of the Aspire Service Center.

Aspire Resources Inc. was founded in 2001 as ISL Service Corp., a wholly-owned and commercial subsidiary of student loans in Iowa.  Now offers loans under the name ISL Educational Loans. Aspire was established to operate tasks not exclusively incorporated in the parent company’s original tax exemption designation. Aspire also offers customer service on behalf of external business affiliates. It offers private student loans on behalf of cooperative lenders, sends student loan data between universities and creditors.

Is Aspire Servicing Center a good loan servicer?

Aspire said the Ministry of Education highly values customer satisfaction with direct financing. The company received an A + rating from Better Business Bureau but was not approved by a nonprofit consumer protection organization. The Consumer Financial Protection Bureau got only two complaints about student loan services in 2020.

Is aspire a federal student loan?

In April 2012, Aspire Resources became a federal student direct lending provider after the Ministry of Education signed a contract with Aspire. That manages 200,000 loans under the William D. Ford Federal Direct Financing Program. The move came after a 2010 law authorized the government to provide loan services to eligible nonprofits and their partners.

Is aspire a private student loan?

Aspire student loan services are existing for private and federal student loans. It offers private student loans via its parent company Iowa Student Loans. Through it, you may be eligible for Partner Higher Education Loans or College Family Loans.

Aspire has partnered with the Alliant Credit Union and Ascentra Credit Union to offer consumer student loans at reasonable interest rates. However, you must join a credit union to be eligible for a loan.

How do I know if Aspire Servicing Center is my student loan servicer?

Suppose the student loan was initiated by Iowa Student Loan or one of the company’s partners. Then Aspire Service Center may provide services to your account. It would help if you verified that this is the case by checking your monthly report or the original loan files.


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To look at the record of all student loan providers, you can view your credit report.

Paying back loans with Aspire

Loan repayment with Aspire is eligible to participate in some federal student loan repayment programs.

  • Standard repayment plan: This is not an expensive plan. Repay the student loan debt within ten years.
  • Graduate repayment plan: This plan starts with a lower repayment that rises every two years. This sounds good, but that is the best option for debtors who can guarantee a surge in income early in their careers. Otherwise, problems can occur if your monthly minimum payment increase exceeds your income increase.
  • Extended Repayment Plan: With this plan, it can take up to 25 years to repay the loan. This means that you will pay more interest. But if you want to repay the loan faster, you can pay more than the monthly minimum. This is like a basic plan, with more elasticity.
  • Income-Based Repayment (IBR) Plan:  Monthly payments do not exceed 15% of disposable income. Low-income earners are eligible for a low monthly payment of $ 0 per month. But this is not the same as loan forgiveness.
  • Income-Sensitive Repayment Plan:  Payments represent 4% to 25% of total revenue. This is similar to the IBR proposal above. But the amount paid will not be less than the accumulated interest on the loan. This means that if the loan income were $ 5 last month, the minimum monthly payment could be $ 5.

Aspire Student Loan presents a 0.25% interest rate discount to borrowers who sign up for auto-payment.  But even if you are using auto-payment, verify your account status frequently and plan everything is fine. You need to make sure that it is.

How to make Aspire Servicing Center payments

If you have an Aspire student loan, there are multiple payment methods. The options are:

  • Online account: Log in using your username and password. If you use Aspire to create an account, you will need your account or Social Security number and date of birth.
  • Mail: With payment receipt, send payment to Aspire Service Center, P.O. Box 659701, West Des Moines, IA50265-0970.
  • Aspire Service Center Mobile Application: Download the service provider’s mobile application to your iOS or Android device.
  • Phone: Call 800-243-7552 or 515-243-5626 to use the automatic payment service.

How to contact Aspire Servicing Center

If you have any queries about Aspire’s student loan account, you can contact the service provider in various ways. The working time of the customer service team of the loan service provider is 8:00 to 18:00. You can contact them at 800-243-7552 or 515-243-5626.

If it’s not an important issue, you can also send a message from Aspire’s website to get an email reply. Other explanations and ways to contact Aspire are:

  • Mail: If you want to submit a form or other correspondence by mail, Send it to Aspire Service Center, P.O. Box 659705, West Des Moines, IA50265-0970.
  • Fax: If you want to fax a questionnaire, use up the number 515-471-3983.
  • Personal loan application assistance: If you want assistance requesting a private student loan from one of Aspire’s partners, please call 800-542-6005 between 8:00 am and 4:30 pm. C.T. from Monday to Friday.
  • Technical support: If you require technical help, please call 888-584-0016 between 8 am and 6 pm. CT Monday to Friday.

The bottom line

Although incomplete, the Aspire Service Center has not gotten many customer complaints. If you run into problems, you can flexibly contact Aspire. If you have a severe problem, you can also report a credit dispute directly with the student loan manager. Or seek help from a student loan attorney if you cannot address the issue directly through Aspire.  Then consider filing a complaint with the Office of Consumer the Federal Trade Commission, Financial Protection Bureau, and the Office of the State Attorney General.

Mohammed Imran

Mohammed Imran

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SLFA is a private company and does not claim to be affiliated with any Federal, State, or Local Government agencies. People with student loan debt have the legal right to use an attorney or process federal student loan documentation on their own behalf without paid assistance. Our mission is to provide people with the credit repair, knowledge, information, and document preparation service they need to deal with all the financial decisions to find what they need and return to life effortlessly.

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